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While playing heavy games, mobile data automatically switches to 4G from 5G.

(Topic created: 7 hours ago)
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Syad_abdul
Astronaut
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Galaxy S24

While playing a game, the network switched from 5G to 4G. When I quit the game, it automatically switched back to 5G. I checked with Airtel India; there is no issue on their side. The device is an S24 8GB.

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LongHiker
Galactic Samsung Care Ambassador
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Galaxy S24

@Syad_abdul Unfortunately you have landed in the user to user discussion group for Samsung US products and services. To find the discussion group for your geographical area, visit https://www.samsung.com/us/common/visitlocationsite/  

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2 Replies
realaud
Honored Contributor
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Galaxy S24

Because the game is energy intensive, as is 5G.  The battery is protecting itself by managing the energy use.

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LongHiker
Galactic Samsung Care Ambassador
Options
Galaxy S24

@Syad_abdul Unfortunately you have landed in the user to user discussion group for Samsung US products and services. To find the discussion group for your geographical area, visit https://www.samsung.com/us/common/visitlocationsite/