Voicemail & Video Call Buttons Off Center in Phone App

[Members_8sHMWxL]

I had subject issue on my T-Mobile S22 and now it's occuring on a newly purchased TMobile S24+ I am running the most current version of the Phone App and have the current UI update.  I've factory reset with/without eSIM and ran in Safe Mode to troubleshoot. I've wiped Phone App cache and restarted. Is there a fix? 

Interestingly enough, my spouse has a S23 Ultra purchased directly from Samsung with TMobile service and does not have this issue. 

[GaryB82]

That caused by T-Mobile's software that they install which has it off centered to include the Video calling.  It's not like that on your Spouses because it doesn't include any Carrier software installed on it.

[meself]

Looks normal to me

[MsVirgo87]

Me too

[CasualMember]

Looks okay.

[Members_8sHMWxL]

Based on the responses, I am presuming this issue is isolated to Samsung devices purchased from T-Mobile. And responses are from members who've purchased their Samsung devices from T-Mobile are confirming their phone app screen looks the same as mine. Considering the S24 is a flagship series and T-Mobile is a top mobile provider in the United States, it's very disappointing to see  such a blatant defect on a commonly used app. Nevertheless, thank you all for your input, I am currently speaking with TForce to figure out what can be done to rectify this and if they give me a viable solution I will be sure to post here.

[GaryB82]

It’s not a defect that’s how T-Mobile wants the phone app to look like they added the voicemail and video call buttons

[JZF6]

That is how the keypad on every Samsung I have owned has looked and I have always had AT&T.

[GaryB82 · Accepted solution]

Yeah that’s the Carrier version of the phone dialer

[Members_8sHMWxL]

Thanks everyone for your input. TMobile said this is just how it looks.😒 For comparison, I attached what my spouse dialer looks like on the non-carrier version.