Visual Voicemail won't set up

[user1wz9U9llp7]

Randomly a few months ago, my visual voicemail had a glitch and after clearing the app and resetting my voiemail, now I can't set it back up. I continue to be hit with an error that about service and that it can't be done currently and to contact support. Support has reset my voicemail so many times and nothing.. I even factory reset the device and still have the issue. Am lost... anyone else deal with this? 

[user_ams007]

Please try clearing the cache and data from the voicemail app. This will result in resetting it back to the factory settings. After you have completed the process, please check the permissions for the application and make sure you enable everything. Also, make sure you allow the application to modify your settings, then open the application, and it should automatically configure your voicemail

[Rlrdhd]

I have done this several times with no result.

[user_ams007]

I'm sorry that you are experiencing problems with your visual voicemail feature. Please try opening your Settings menu and selecting your phone, then select Reset Mobile Data settings. This will result in resetting your mobile network settings, You won't lose anything, and then repeat the process of clearing the cache and data from the voicemail app, making you enable all permissions. If this doesn't help, please try connecting with your carrier to verify that visual voicemail is enabled. Try disabling it via your carrier and then re-enable it

[Rlrdhd]

That did it !!! Thanks so much 🙏

[user_ams007]

You are welcome, I am glad that everything is working correctly, Have a great Thanksgiving day, and if you need anything, please reach out! ----> *_*