Unknown device policy app on my phone.

[Jay900]

I have an S24 Ultra. Only few months old. I found Google Device Policy app tried to uninstall, and it won't allow me. I went to the playstore, and message says the app wasn't downloaded from the playstore. This app doesn't come preinstalled on any phones that I'm aware of. Please help. Thanks. 

[kimberleigh]

That appears to be a COU phone. Where did you get it ?

[SenseiKayJayy]

Ohh my.

[Jay900]

Verizon. It's my personal phone.

[SenseiKayJayy]

Thats weird. It may be a corrupted file. Try going to files and uninstall it from there. If that dont work,update it then try to uninstall

[Jay900]

I tried. It won't even let me uninstall it through the playstore. On the web playstore the app doesn't show that it's downloaded

[realaud]

It looks like s device administrator app. Is your device managed by a parent or organization? If it is, the device administrator will have to uninstall it.

[Jay900]

No. I purchased the phone from Verizon. But I scan items at work through my work app. But it's my personal phone.