JUMP TO SOLUTION Solved

Original topic:

The translation is not working.

(Topic created: 01-17-2025 05:51 PM)
250 Views
geem35
Asteroid
Options
Galaxy S24
After the update on January 10th, AI can no longer detect translations. I want to know why. Are you trying to induce paid content? 

1 Solution


Accepted Solutions
Solution
SamsungModerator1
Community Manager
Community Manager
Options
Galaxy S24


Hello geem35, 
Thank you for posting. Welcome to the Samsung Community. We understand AI no longer detects translations after the recent update. 
Please make sure live translate is enabled on your device settings after the recent update. 
Go to Settings>Tap Galaxy AI>Tap Phone>Toggle the switch to On
Set your language in the Me section and the other person's language in the Other person section

Also, make sure your decided language pack is installed. 
Go to Settings> General Management> choose your Language packs> select download 

Make sure you are connected to a network. 
Go to settings> Connections> tap Wi-Fi> select network and enter password if prompted> tap connect. 

If AI still fails to detect translations, please submit an error report directly our Samsung developer team. 

https://www.samsung.com/latin_en/support/mobile-devices/how-to-report-error-using-samsung-members-ap...

Long press Samsung Members icon on Apps screen and Tap Error reports.
Tap OK on the agreement popup for sending system log data.
Select Symptom category.
Describe the problem in detail and SEND.

View solution in context

1 Reply
Solution
SamsungModerator1
Community Manager
Community Manager
Options
Galaxy S24


Hello geem35, 
Thank you for posting. Welcome to the Samsung Community. We understand AI no longer detects translations after the recent update. 
Please make sure live translate is enabled on your device settings after the recent update. 
Go to Settings>Tap Galaxy AI>Tap Phone>Toggle the switch to On
Set your language in the Me section and the other person's language in the Other person section

Also, make sure your decided language pack is installed. 
Go to Settings> General Management> choose your Language packs> select download 

Make sure you are connected to a network. 
Go to settings> Connections> tap Wi-Fi> select network and enter password if prompted> tap connect. 

If AI still fails to detect translations, please submit an error report directly our Samsung developer team. 

https://www.samsung.com/latin_en/support/mobile-devices/how-to-report-error-using-samsung-members-ap...

Long press Samsung Members icon on Apps screen and Tap Error reports.
Tap OK on the agreement popup for sending system log data.
Select Symptom category.
Describe the problem in detail and SEND.