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08-20-2025 12:34 PM in
Galaxy S24- Mark as New
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08-20-2025 12:40 PM in
Galaxy S24- Mark as New
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08-20-2025 01:21 PM in
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08-20-2025 02:50 PM in
Galaxy S24@Masato Have you tried wiping the device cache partition? It wipes out incompatible or outdated cache information. It does not erase any user data nor applications.
To wipe the device cache partition:
1. Power off your device.
2. Power up while holding down the Volume up key and the Side key until the Samsung logo appears.
3. An Android recovery menu will appear.
4. Use the Volume down key to scroll down to Wipe cache partition.
5. Click the side key to select it.
6. Use the Volume down key to scroll down to Yes.
7. Click the side key to select it. The Cache will be wiped almost instantaneously.
8. Click the side key to select "Reboot system now"
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08-20-2025 01:16 PM in
Galaxy S24https://www.samsung.com/us/support/troubleshoot/TSG10003516/
Always use two factory authentication for your accounts and some sort of anti-virus/ malware protection.
A factory reset may not be useful if the bad actors have access to your Google credentials
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08-21-2025 08:42 AM in
Galaxy S24