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Slow Charging after update

(Topic created: 06-03-2025 08:43 PM)
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userAloqsM2Kvx
Asteroid
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Galaxy S24

Has anyones phone start slow charging after this update?

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SamsungModerator1
Community Manager
Community Manager
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Galaxy S24

Hello userAloqsM2Kvx, welcome to the Samsung Community! I understand your concerns with your device charging slow after the recent update. Remember to NOT use any other device's charger or third-party chargers because they can hinder charging and cause battery issues. Use a Samsung charger to properly charge your device.

Verify that the device, charger, and USB cable have no physical damage

Check for liquid damage. The indicator is found inside the SIM or SD slot, and will appear pink or red if it has been exposed to liquid

Check the USB connections for corrosion and bent pins

The USB cable should be secured firmly in the charging port with very little mobility. If your device detects a poor USB connection, an error will be displayed

Inspect the device, charger, and USB cable for dust or other foreign materials

Clear the cache partition to your device: Power off the device, press and hold the power button and the volume up button together at the same time, release the power button when the logo sign appear, once the menu appears select wipe cache partition, reboot device as normal

 

If you're still having charging issues, a factory data reset on your device may be the last resort to get you back on track. Please ensure to back up your device: https://www.samsung.com/us/support/answer/ANS10002030/

 

You can send an error report: https://us.community.samsung.com/t5/Tips-Tricks/How-to-Send-Feedback/ba-p/3001692

If you are still experiencing issues, please visit a Samsung walk-in service center or you can schedule a repair service online

 

 

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10 Replies
Jodiz
Cosmic Ray
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Galaxy S24
Mine certainly has! And my battery sucks now
DaLouGyal314
Asteroid
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Galaxy S24
Yes! I now get " slow charging" notifications. "Check charging port".
I've also noticed that my phone doesn't charge fast anymore even though I use a fast charging cable & an accompanying fast-charging brick.
My battery runs out faster too. All of this after the upgrade happened.
Jodiz
Cosmic Ray
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Galaxy S24
I get the same notifications!
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PghLei
Galaxy
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Galaxy S24
Yup, mine takes forever to charge even when it's turned off. Just ridiculous
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Solution
SamsungModerator1
Community Manager
Community Manager
Options
Galaxy S24

Hello userAloqsM2Kvx, welcome to the Samsung Community! I understand your concerns with your device charging slow after the recent update. Remember to NOT use any other device's charger or third-party chargers because they can hinder charging and cause battery issues. Use a Samsung charger to properly charge your device.

Verify that the device, charger, and USB cable have no physical damage

Check for liquid damage. The indicator is found inside the SIM or SD slot, and will appear pink or red if it has been exposed to liquid

Check the USB connections for corrosion and bent pins

The USB cable should be secured firmly in the charging port with very little mobility. If your device detects a poor USB connection, an error will be displayed

Inspect the device, charger, and USB cable for dust or other foreign materials

Clear the cache partition to your device: Power off the device, press and hold the power button and the volume up button together at the same time, release the power button when the logo sign appear, once the menu appears select wipe cache partition, reboot device as normal

 

If you're still having charging issues, a factory data reset on your device may be the last resort to get you back on track. Please ensure to back up your device: https://www.samsung.com/us/support/answer/ANS10002030/

 

You can send an error report: https://us.community.samsung.com/t5/Tips-Tricks/How-to-Send-Feedback/ba-p/3001692

If you are still experiencing issues, please visit a Samsung walk-in service center or you can schedule a repair service online

 

 

userAloqsM2Kvx
Asteroid
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Galaxy S24
I only u the charger that came with the phone smh I'm not reseting my phone
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semobley87
Asteroid
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Galaxy S24
Which update caused this?
*semobley87*
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userAloqsM2Kvx
Asteroid
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Galaxy S24
One UI 7
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semobley87
Asteroid
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Galaxy S24
When was it pushed out? I'm on a Note 20 5g and I don't think I've gotten that one yet
*semobley87*
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