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06-03-2025 08:43 PM (Last edited 06-04-2025 05:15 PM by SamsungJodi ) in
Galaxy S24Has anyones phone start slow charging after this update?
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06-06-2025 09:33 AM in
Galaxy S24Hello userAloqsM2Kvx, welcome to the Samsung Community! I understand your concerns with your device charging slow after the recent update. Remember to NOT use any other device's charger or third-party chargers because they can hinder charging and cause battery issues. Use a Samsung charger to properly charge your device.
Verify that the device, charger, and USB cable have no physical damage
Check for liquid damage. The indicator is found inside the SIM or SD slot, and will appear pink or red if it has been exposed to liquid
Check the USB connections for corrosion and bent pins
The USB cable should be secured firmly in the charging port with very little mobility. If your device detects a poor USB connection, an error will be displayed
Inspect the device, charger, and USB cable for dust or other foreign materials
Clear the cache partition to your device: Power off the device, press and hold the power button and the volume up button together at the same time, release the power button when the logo sign appear, once the menu appears select wipe cache partition, reboot device as normal
If you're still having charging issues, a factory data reset on your device may be the last resort to get you back on track. Please ensure to back up your device: https://www.samsung.com/us/support/answer/ANS10002030/
You can send an error report: https://us.community.samsung.com/t5/Tips-Tricks/How-to-Send-Feedback/ba-p/3001692
If you are still experiencing issues, please visit a Samsung walk-in service center or you can schedule a repair service online
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06-04-2025 02:15 AM in
Galaxy S24- Mark as New
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06-04-2025 02:54 AM in
Galaxy S24I've also noticed that my phone doesn't charge fast anymore even though I use a fast charging cable & an accompanying fast-charging brick.
My battery runs out faster too. All of this after the upgrade happened.
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06-04-2025 04:59 AM in
Galaxy S24- Mark as New
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06-05-2025 07:16 PM in
Galaxy S24- Mark as New
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06-06-2025 09:33 AM in
Galaxy S24Hello userAloqsM2Kvx, welcome to the Samsung Community! I understand your concerns with your device charging slow after the recent update. Remember to NOT use any other device's charger or third-party chargers because they can hinder charging and cause battery issues. Use a Samsung charger to properly charge your device.
Verify that the device, charger, and USB cable have no physical damage
Check for liquid damage. The indicator is found inside the SIM or SD slot, and will appear pink or red if it has been exposed to liquid
Check the USB connections for corrosion and bent pins
The USB cable should be secured firmly in the charging port with very little mobility. If your device detects a poor USB connection, an error will be displayed
Inspect the device, charger, and USB cable for dust or other foreign materials
Clear the cache partition to your device: Power off the device, press and hold the power button and the volume up button together at the same time, release the power button when the logo sign appear, once the menu appears select wipe cache partition, reboot device as normal
If you're still having charging issues, a factory data reset on your device may be the last resort to get you back on track. Please ensure to back up your device: https://www.samsung.com/us/support/answer/ANS10002030/
You can send an error report: https://us.community.samsung.com/t5/Tips-Tricks/How-to-Send-Feedback/ba-p/3001692
If you are still experiencing issues, please visit a Samsung walk-in service center or you can schedule a repair service online
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06-06-2025 09:35 AM in
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06-06-2025 10:55 AM in
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06-06-2025 10:57 AM in
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06-06-2025 10:58 AM in
Galaxy S24