Original topic:

Send USSD failed

(Topic created: 7 hours ago)
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artemis2012
Astronaut
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Galaxy S24

I've had my S24 for 1 year.  I had to change providers 1 month ago. Approximately 1/week I have to restart the phone.  When I turn my phone back on I get a Send USSD failed.  It takes 1 hr to get a phone call to connect.  I get the Send USSD failed for hours. I end up using wifi for data. Customer support told me I had to make a phone call longer than 1 minute to stop this message when I first received my phone.  I can't make a phone call so how am I supposed to make a 1 minute phone call? I can't remember the shortcut/hac to get this message to stop.

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2 Replies
LongHiker
Galactic Samsung Care Ambassador
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Galaxy S24

@artemis2012 What carrier are you using? 

Does it happen while booted in safe mode? To boot in safe mode, https://www.samsung.com/us/support/answer/ANS00062983/  

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Jaydenn
Asteroid
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Galaxy S24
Honestly switch phones, Samsung Support kinda sucks.
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