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01-27-2025 05:23 PM (Last edited 01-28-2025 04:08 AM by SamsungRei ) in
Galaxy S24Does anyone else have a frozen screen from time to time? Lately when I close apps my screen stops working, no touch works and even when I turn it off it has started to show reluctance to do so when this happens.
Solved! Go to Solution.
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01-28-2025
08:04 AM
(Last edited
06-06-2025
11:48 AM
by
SamsungRyder
) in
Hello yisus04, thank you for your feedback. I understand your concerns with your device freezing and being unresponsive. When your Galaxy phone or tablet freezes or crashes, it can be really nerve-wracking. There are a few troubleshooting steps we can try to get your device back running smoothly.
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
If your device is still freezing after performing a factory data reset we recommend that you have your device check out by a certified technician:
Samsung walk-in service center or you can schedule a repair service online.
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03-21-2025 06:44 PM in
Galaxy S24