Original topic:

S24+ keeps turning off?

(Topic created: 08-03-2025 07:34 AM)
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twirly
Asteroid
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Galaxy S24

Hi all I bought galaxy s24+ in December 2024 so far good but since few days my phone suddenly gets stuck or sometimes not stuck too and getting switched off most of the time it's getting switched off. Memory is not full and I don't have any gaming apps too is it me or is anyone if you seeing the same issue pls let me know thanks 

9 Replies
meself
Honored Contributor
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Galaxy S24
Could try clearing phone cache
twirly
Asteroid
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Galaxy S24
I always do that
Mujibar
Honored Contributor
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Galaxy S24
How to clear device cache:

1) Turn off your device.

[Your device may need to be connected to a powered USB device (ex: computer) before proceeding to the next step.]

2) Press and hold the Volume Up button and the Side/Power button until you feel a vibration and the Samsung logo appears. Let go of the buttons.

3) You will now be in Android recovery. Use the Volume buttons to highlight "Wipe cache partition."

4) Press the Side/Power button to execute.

5) Use the Volume buttons to highlight "Yes."

6) Press the Side/Power button to execute.

7) "Reboot system now" will already be highlighted. Press the Side/Power button to execute.
twirly
Asteroid
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Galaxy S24
Oh ok but will the data and all will be erased like photos and all?
Robin621k
Honored Contributor
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Galaxy S24
No, it just clears out incompatible old files that effect the phone not running properly.
twirly
Asteroid
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Galaxy S24
Great will definitely try thank you
twirly
Asteroid
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Galaxy S24
Oh ok will check it once thank u
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tara56
Constellation
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Galaxy S24
Yes mine too.. my phone gets too hot..need more storage
twirly
Asteroid
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Galaxy S24
I mean I have enough storage but still it's happening i don't think it's related to storage but I might be wrong too
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