For some unknown reasons the microphone to my galaxy s24 ultra decided to stop working. I have tried both samsung and gboard keyboards and checked all the settings. It also stopped working with my voice recorder app. I've tried everything suggested. I ran the Samsung diagnostics and it indicated that my microphone was fine. But, the keyboard text to typing feature works when I use my earbud's microphone. And everyone tells me they can hear me fine during calls. Had this happened to anyone else recently?
I can understand how frustrating it may be for your microphone to not be working. I see you mentioned that you already tried some troubleshooting steps previously.
Below I'm listing a few troubleshooting steps just in case some or if any steps were missed:
- Check for any physical obstructions and clean the ports
- Ensure all Bluetooth devices are disconnected
- Restart your phone
If the issue continues, double-check your software is up-to-date on your software, and run a microphone test in the Samsung Members app.
Boot in Safe Mode: This step disables all third-party apps from running in the background that could be causing your microphone to stop working.
If your microphone still doesn't work in Safe Mode and if the troubleshooting is not helpful, the phone will need to be evaluated by a certified technician. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864.
I can understand how frustrating it may be for your microphone to not be working. I see you mentioned that you already tried some troubleshooting steps previously.
Below I'm listing a few troubleshooting steps just in case some or if any steps were missed:
- Check for any physical obstructions and clean the ports
- Ensure all Bluetooth devices are disconnected
- Restart your phone
If the issue continues, double-check your software is up-to-date on your software, and run a microphone test in the Samsung Members app.
Boot in Safe Mode: This step disables all third-party apps from running in the background that could be causing your microphone to stop working.
If your microphone still doesn't work in Safe Mode and if the troubleshooting is not helpful, the phone will need to be evaluated by a certified technician. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864.
