Anonymous
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05-15-2025 12:40 PM in
Galaxy S24
I’ve had my S24 Ultra for about 4.5 months, and ever since the One UI 7 update, battery life has gone downhill fast. Before the update, I’d get about 1 to 1.5 hours of screen-on time per 10%. Now, it’s under 40 minutes per 10%, even with light usage like Brawl Stars, TikTok, and Snapchat. I also experience noticeable idle drain—a few percent per hour.
I reported this to Samsung, but the response was clearly recycled from a previous ticket—referring to old log files from months ago when the issue wasn’t this bad. I’ve done everything right: Adaptive Battery on, AOD set to Tap to Show, and I leave apps in Recents (no force closing). I even did a factory reset after the update, but battery life and performance still haven't improved.
On top of that, there are new glitches:
1. In landscape mode, pulling down the notification panel stutters and lags, especially during games.
2. In the Phone app, default background images don't apply anymore. Only video call backgrounds work. If I select a default image, it just shows the contact's profile color instead.
Samsung Support told me to wait a week post-update—but it’s been weeks, and nothing has improved.
Anyone else having these issues or found a fix?
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Mujibar
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05-15-2025 01:01 PM in
Galaxy S24
Clear device cache if you haven't already (see above). Report bugs directly to Samsung:
https://us.community.samsung.com/t5/Tips-Tricks/How-to-Send-Feedback/ba-p/3001692?src=ShareByUserCM
https://us.community.samsung.com/t5/Tips-Tricks/How-to-Send-Feedback/ba-p/3001692?src=ShareByUserCM
Anonymous
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05-15-2025 01:02 PM in
Galaxy S24
You should make an actual post about it so other people see it, and hopefully, Samsung does too. As for the glitch with turning on your phone by double tapping, try going into settings, then "Advanced Features", then "Motions and Gestures".
JJ78RC
Cosmic Ray
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05-15-2025 01:04 PM in
Galaxy S24
The double tapping to turn on the screen is already on but sometimes it does and sometimes it doesn't. And when it doesn't I have to press the side button and then double tap the screen to get to the unlock screen.
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Anonymous
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05-15-2025 01:13 PM in
Galaxy S24
Is factory resetting an option for you?
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JJ78RC
Cosmic Ray
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05-15-2025 01:25 PM in
Galaxy S24
It's an option but not a 1st option. I don't want to have to log into all of my apps again, set up my multiple Outlook accounts signatures and all sorts of setting up stuff. So time consuming when Samsung should find a fix for these issues. If a consumer has to fix their own issues then why are we paying for extended warranty and stuff?
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Anonymous
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05-15-2025 01:28 PM in
Galaxy S24
I understand and completely agree. I'd suggest waiting until the May software update and seeing if that fixes anything. If it doesn't, then something might be seriously wrong with your installation, so you might have to factory reset.
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Mujibar
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05-15-2025 01:07 PM in
Galaxy S24
There is another post
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