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Perplexity pro access was revoked

(Topic created: 08-17-2025 02:12 AM)
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adi007
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Galaxy S24

My access for perplexity pro was revoked under 
I had a perplexity pro subscription under the Samsung Galaxy store offered. I have Samsung S24 ultra and under that subscription I have subscribed for perplexity pro. my subscription was revoked by perplexity though I met all the requirements of being in US and eligible for the offer. Perplexity support needed an additional confirmation from Samsung. For my eligibility, can you help me to get some sort of proof to get my subscription added back?https://www.perplexity.ai/help-center/en/articles/11825615-samsung-galaxy-perplexity-pro-12-months-f...

 
Can I get some support on how to get the pro subscription back?
 
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usernqitDfA790
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Galaxy S24
Same thing happened to me. They keep saying Im ineligible- yet Im a samsung user. I can give a screenshot of the over because I already downloaded it via the galaxy store. **bleep**!
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