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Original topic:

Notification for syncing emails... won't go away

(Topic created: 05-04-2024 11:10 AM)
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userMOAKxrr37h
Cosmic Ray
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Galaxy S24

Starting either late last night or this morning there is an e-mail icon in the left corner and notification of "syncing emails...."  and notification says "1 active in background>.  When I click on that it says check background activity and notes email is running.  I think this was caused by some update in the past few days but not sure how to go back to prior.  Not sure if this is using battery to keep trying to sync.

I've cleared the cache, closed the program, etc but nothing seems to fix this.

Any pros know if there is a fix in the works?  Thanks.

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183 Replies
userxTGAcDUBmn
Asteroid
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Galaxy S24
Go to SETTINGS
Go down to APPS
Go down to EMAIL
Go down to NOTIFICATION CATEGORIES
Go down to EMAIL SYNC NOTIFICATION
Turn it off

I have the S21 and had to go into the phone settings to turn it off.
Members_sjocOP0
Constellation
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Galaxy S24

That will only temporarily get rid of the notifications. The email app itself will start running again in the background, even after being stopped manually. I also have the S21 Ultra and have seen this issue arise after a recent update to the Samsung E-mail app through the Samsung Store. System resources are being eaten up, too, along with a degradation in battery life.

Rickap7
Asteroid
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Galaxy S24

Didn't work on my S22 Ultra.

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Cherry121
Constellation
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Galaxy S24

Thank you, got rid of it doing the above. It was driving me crazy 🤪 

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Members_ROQhO8x
Constellation
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Galaxy S24

This worked for me so far. I have A52. Thanks for the solution!   Ah just checked and it's backkkkk

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jerpsy72
Constellation
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Galaxy S24

It worked - thanks

But Samsung needs to get its act together and fix that bug

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userJGLccG7lEA
Constellation
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Galaxy S24
Thank you for this!!
Redalbatross
Constellation
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Galaxy S24

Thanks for this - I was having the same problem but your fix helped clear the screen.

3TsMama
Constellation
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Galaxy S24
I did that but my phone is still showing that it's working in the background.
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Lisa S
Constellation
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Galaxy S24

Same with me. Can't get rid of it. Tried uninstalling, turning phone off/on etc. Driving me nuts and very annoying as keep thinking I have new mail and don't.  Let's hope its sorted soon.

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