Original topic:

Keyboard & Bubble chats not working

(Topic created: a week ago)
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anotherperson17
Constellation
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Galaxy S24
I updated my s24ultra this morning to the new UI 7 and since then my bubble chats stopped working. I get the notification, it pops up on my screen, but when I click on it, it's blank. 

Also my keyboard will randomly stop working as well. I click on the message box to type and nothing happens. Turning my phone off an on doesn't work. I've reset my phone 4 times today already just to get it to work. 

What's going on with this new update? 
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2 Replies
userw4gSnL1Lph
Cosmic Ray
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Galaxy S24
That is the beauty of Samsung software updates most of the time something that somebody really learns to live with and likes is not included in an update and therefore removed I'm on the S24 Ultra now I've had every Android phone all the way back to the G1 and all the galaxies from the first Galaxy S. With the exception of a few Notes along the way, there's always been something removed that I liked nature of the beast I guess
SamsungModerator1
Community Manager
Community Manager
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Galaxy S24

Hello anotherperson17, welcome to the Samsung Community. I understand your concerns with your keyboard and bubble chat features not working properly since updating. 

Check out this link with best practices after an update: https://us.community.samsung.com/t5/Tips-Tricks/Best-Practices-After-an-Update/ba-p/3200871