How to transfer my secure folder files to the S24 Ultra?

[catloverplayer]

For some reason smart switch didn't give me the option to bring those files over. I had passwords in there and some other things. How do you get them to the new phone?

I didn't have this issue going from the S22 Ultra to the S23 Ultra.

[Popsicle20]

When I transferred files from my S10e to my S23+, I had to install and set up the Secure Folder on the new phone before Smart Switch gave me the option to transfer the files.

Did you set up the Secure Folder on your new phone before trying to transfer your files?

[tc8510]

Establish a Secure folder on the new phone. It will be empty.

Then use smart switch and transfer the secure folder from old phone to the new phone. I selected only that folder for the transfer process. Took 2 mins for 6 Gigs.

[Kmani1969]

Also try nearby share from your old phone to your new phone. It's worked for me

[Toysoldier100]

Currently having the same issue with S24 ultra...have you been able to resolve the issue?

[userado63VZkNL · Accepted solution]

Hello.

I was losing my mind also. 🙂 I setup an empty Secure folder on the new phone and tried again. Go to Custom and choose  APPs - You will find Secure Folder at the top.

Good luck to you all.

Kind regards, Simon.

[userViWimmK3pz]

Thanks, worked like a charm!

[Samsung_p0FxaGf]

Worked for me on the  A15 from S20

[danman91]

Smart switch says secure folder can't be transferred. How else can you do it?

[danman91]

Ok it worked now. So set up a secure folder in new device. Ensure you are logged in with both google and samsung account (I did both - not sure if both needed).
Then reinitiate the smart switch from the new device
go to custom
choose apps
and secure folder should appear.