How to Disable Gallery Stories

[userb5q8Dl7jmG]

How can disable this, like I don't want them automatically popping up 

[Popsicle20]

In Samsung Gallery, tap the three-lines menu in the bottom right corner.  When the menu opens, tap Settings.  Make sure that Customization Service is turned off.

[userb5q8Dl7jmG]

Mine says not in use?

[Popsicle20 · Accepted solution]

That's odd. Tap on Customization service and make sure that the toggle at the top of the screen is switched off.

Alternatively, you can go to Settings > General Management > Customization service. Go down the list and make sure that Gallery is turned off.

[userb5q8Dl7jmG]

Thanks that should work, I turned it off.

[userCLt79fM7AS]

you have to turn on customization on order to turn off customization?? how does that make sense? i don't have any customized apps, so how do i stop samsung gallery from making stories?!

[SuperMom1974]

Turn on customization and then go to customization for apps and go down in the menu to gallery and uncheck that box which will stop the stories from popping up, I hate stories as well.

[SuperMom1974]

agreed all you need to turn off is the gallery👍🏼

[userb5q8Dl7jmG]

I wanted to report back that this still doesn't work, even though I followed all the steps. Just last night, a story popped up that was made from pictures of my puppies from three years ago. It was a nice memory, but I still don't want these stupid things made automatically.

[A53 user]

Gallery started creating these unwanted stories for me recently, even though I have Customization Service turned off completely.  I was reluctant to turn it on in order to turn stories  off, and in the process, give my consent to collection and processing of my data, even temporarily.

I tapped the Stories tab at the bottom right of the Gallery home, and then the three vertical dots top right, which produced a pop-up with two options, Create story and Hide content. Under Hide content I chose Hide dates, which says 'Pictures and videos taken on the selected dates won't appear in automatically created stories'. I set start and end dates in 2000 and 2050 as it's a pretty safe bet I won't still be using my A53 in 2050. Hopefully this will work!