Original topic:

Having to sign into Outlook Email multiple times a day

(Topic created: 3 weeks ago)
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LordGara
Cosmic Ray
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Galaxy S24

Screenshot_20250307_090604_Email.jpg

ā€ƒ

Hello

Since last Sunday I get every 2-3 hours a request to sing in to my outlook emails. When I click on the notification I don't have to insert the password and it works again. That happened to a lot of people that I know.

Since last Sunday, I have been receiving a request to sign in to my Outlook emails every 2ā€“3 hours. When I click on the notification, I donā€™t have to enter my password, and it works again. This has happened to many people I know.

I tried singin out and in again and clearing the email app cache, but it didnā€™t help. How can I fix this?

13 Replies
JayCay
Asteroid
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Galaxy S24
Have the same issue. Hope there is fix.
Tpike
Cosmic Ray
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Galaxy S24

i think the intent of all posters here is to communicate to others the issues they are having and a solution to the problem, not a workaround to something that has worked just fine in the past. 

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userOeepuXoLsB
Cosmic Ray
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Galaxy S24

PLEASE fix this Samsung! It's happened to all of us. It's a software glitch because when people downgrade to the old version, this issue goes away. There needs to be an update to the email app to fix this. 

See here: https://www.reddit.com/r/Office365/comments/1j1ab4k/getting_frequent_password_prompts_in_samsung_mai...

Many are dealing with this!

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realaud
Honored Contributor
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Galaxy S24

Submit an error report.  The programmers do not read the message boards. Or, you can downgrade to the last version that was working and disable automatic updates for the app.

 

You also have the option of just switching mail reader apps to one more compatible with Outlook. There are many, and you do not have to be married to Samsung Mail.

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