Original topic:

Groups Contacts

(Topic created: 10-01-2025 12:43 AM)
702 Views
GYM808
Asteroid
Options
Galaxy S24
How come I keep losing all my contacts from my groups I created?
They are still in my main contact list but when I go to my groups to send a message the group contact list is gone.
6 Replies
BlueSkies
Comet
Options
Galaxy S24
Maybe the users left the group? Have you tried reaching out to them to confirm
0 Likes
GYM808
Asteroid
Options
Galaxy S24
This is groups that I populate with my contacts
0 Likes
realaud
Honored Contributor
Options
Galaxy S24

Are you sure your groups are gone? The groups are located between favorites and the letter A in the contacts app. The individual contact info will show if they've been added to a group, so if a contact indicates a group membership, the group exists.


-------------------------------------------------------------
Please mark any response that helped you as your solution.
-------------------------------------------------------------
0 Likes
GYM808
Asteroid
Options
Galaxy S24
The groups are not gone, the contacts that I populate into the groups are gone. I tried adding contacts to groups or adding a group to the contact and after a while all the contacts that were in the group are gone.
0 Likes
realaud
Honored Contributor
Options
Galaxy S24

Have you tried clearing the data from the Contacts app?  Clearing the data refreshes the app without deleting your contacts - only your settings. You will have to recreate your assignments of custom ringtones to contacts, groups and group members, and favorites.


-------------------------------------------------------------
Please mark any response that helped you as your solution.
-------------------------------------------------------------
0 Likes
Splozyuns
Constellation
Options
Galaxy S24
Thanks!!!!!!
0 Likes