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Original topic:

Gallery and MyFolder Labs Won't Enable

(Topic created: 04-09-2024 09:29 PM)
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SteveInNC
Asteroid
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Galaxy S24

Verizon Galaxy S24 Ultra Model : SM-S928U

Build: UP1A.231005.007.S928USQU1AXCB
Version: 14 All updates are current. 
I have been unable to enable the Gallery Labs and now the MyFolder Labs as well. I cleared the Cache and Data in the Gallery and tried again with no luck. I promise I have been trying the proper way. Gallery >Settings >About Gallery >Repetitive tapping on Version 15.1. 03.12 I did get the notification in the Grey popup letting me know I was being a good boy then... nothing. The Labs have not shown up in both the Gallery and the MyFolder applications. I do have the Labs in the Wi-Fi and of course Advanced Features. Any ideas? 

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LongHiker
Galactic Samsung Care Ambassador
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Galaxy S24

@SteveInNC To enable Labs in My Files, you repeatedly click the words "My Files" on the About My Files page. You don't click the version number. 

{Edit} On my S23 Ultra I have the same version of Gallery 15.1.03.12. After tapping the version number I saw the text that Labs was going to be enabled, but it isn't showing up. My Fold 5 has the same version of Gallery and Labs IS showing. Looks like something weird is going on. 

[Another update] I guess you need to click the version number in Gallery pretty quickly and for quite a while. I finally got Labs to show up on my S23 Ultra. 

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Solution
LongHiker
Galactic Samsung Care Ambassador
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Galaxy S24

@SteveInNC To enable Labs in My Files, you repeatedly click the words "My Files" on the About My Files page. You don't click the version number. 

{Edit} On my S23 Ultra I have the same version of Gallery 15.1.03.12. After tapping the version number I saw the text that Labs was going to be enabled, but it isn't showing up. My Fold 5 has the same version of Gallery and Labs IS showing. Looks like something weird is going on. 

[Another update] I guess you need to click the version number in Gallery pretty quickly and for quite a while. I finally got Labs to show up on my S23 Ultra. 

SteveInNC
Asteroid
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Galaxy S24
Yes I did click the where you're saying to in my folders and I have clicked in the right spot in the gallery probably 80 or 90 times
SteveInNC
Asteroid
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Galaxy S24
Woo-hoo! Just got a MyFolder update and after I applied it, everything worked as it should. Thank you @LongHiker for your suggestions.
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Galaxy S24
Doesn't work
luciusssyt
Constellation
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Galaxy S24

I have a S20+ and the gallery options work but the "my files labs" not, i clicked several times, try to update that, try to download the 15.01 version but nothing work, my files has the 14.1 version, I have so many videos edited but the original files remaining in the storage and I need to delete them but I cant cause clicking several times on the version or on the name "my files" but nothing appear, thanks in advance

DGskydiver
Constellation
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Galaxy S24

I have the S20+, and I have the same problem.  I cannot get any response from the repeated clicking method, so I have been unable to get to MyFiles Labs.

Why is it so difficult to get to the MyFiles Labs?

And why isn't there an easier way to delete those image files that are in the background for the Revert-to-original feature????

 

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BB777
Constellation
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Galaxy S24

Had the same problem s25+ Ui8 Android 16 tried tap tap tap number of times nothing kept saying will be enabled but didn't, so i thought, I am running a VPN what if i turned that of and magic! it worked. 😃

userUeWIdXx2Jd
Constellation
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Galaxy S24
Thank you, it worked
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