Original topic:

Galaxy S24 screenshot doesn't work

(Topic created: 3 weeks ago)
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userdDrzAHQaIq
Cosmic Ray
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Galaxy S24

My phone is Galaxy S24 Ultra 

Recently I can't screenshot my phone .
It keep mentioning this app unable to get screenshot.
It used to work well. 
It cause by One UI Update?
Or other problems?
Help me 
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10 Replies
Mujibar
Honored Contributor
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Galaxy S24
There are many different screenshot methods. How are you trying to do it?
userdDrzAHQaIq
Cosmic Ray
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Galaxy S24
I use slide left to right on screen
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Mujibar
Honored Contributor
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Galaxy S24
That should still work, but see this support article for more methods that may work better for you:

https://www.samsung.com/us/support/answer/ANS10002500/


***The apps you're trying to screenshot may also have restrictions on image capture.***
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OhwhatnowLae
Asteroid
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Galaxy S24
I just say Google take a screenshot because holding down the side buttons is aggravating
meself
Honored Contributor
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Galaxy S24
What apps are you using
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userdDrzAHQaIq
Cosmic Ray
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Galaxy S24
I try to capture Facebook and YouTube
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meself
Honored Contributor
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Galaxy S24
Several ways to do screen shots
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Jules411
Comet
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Galaxy S24
I installed a screenshot button on my navigation bar with Good Lock NavStar.
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userdDrzAHQaIq
Cosmic Ray
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Galaxy S24
Does Samsung has plans to update ONE UI to fix this problem? Or Do I have to Factory Reset my phone to fix this problem?
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