Galaxy S24 not super fast charging

[jennfigueroa44]

Hi everyone,

I’ve been experiencing an issue with my Galaxy S24 lately where it’s not fast charging or super fast charging as it used to. When I plug it in, I see either a dark blue circle or a light blue circle initially, but then it just reverts to the standard green charging circle.

I’m using all Galaxy products, including a 65W AC adapter and the appropriate cable that supports super fast charging, so everything should work. However, I’m consistently unable to get the device to charge at higher speeds.

Has anyone else experienced this problem or know what could be causing it? I’ve already tried:

Checking settings 

Ensuring the adapter and cable are plugged in properly.

Cleaning the charging port.

Restarting the phone.

Checking for software updates.

[VerbumVeritum]

Hi there! Is the 65W charger base you mentioned also Samsung? Do you have any alternate (Samsung) power bricks you can try?

[jennfigueroa44]

Yeah, it's the Samsung 65-watt power adapter with two USB-C ports and one USB-A port. I also have an Anker adapter with the same thing, USB-C and USB-A, but I want a 100-watt one. I mostly use the Samsung one for my Samsung devices.

[user5J5jBe9uGm]

use the anker brick just get new cables... got ugreen cables with my anker, no issues with charging

[conqureign]

although i have the s20 ultra 5g this is also occuring for my device too. i just updated it a few days ago and it seems after this update i am now having issues and the device takes forever to get a charge

[jennfigueroa44]

I am not sure what has been happening with Samsung recently, as their actions have been somewhat unusual and unexpected.