Galaxy S24: Phone Restarts Randomly

[android01]

Random restarts are happening more frequently as predicted Factory resets clearing caches are useless with this type of bug a bug fix is needed.

[usermzeJaY3BsM]

A bug fix to fix an issue that ONLY your phone is having?  I have an s24 ultra and it has yet to restart on me once unexpectedly (I have had it since 2 days before they officially launch).  Sounds like you either got a lemon, or you need to factory reset it (despite believing that it wont help).

[android01]

So you're telling me it's a hardware issue

[usermzeJaY3BsM]

I am not qualified to make this call.  I also do not have all of the information required to make this call.  An authorized Samsung service partner should be able to evaluate and make this call.

I CAN state that this does not happen with MY device, so does not look to be an issue that requires, or would even benefit from a "bug fix".

[android01]

Most bugs I can tolerate but random restarts are not one of them. Since there's no quality control on things like this I'll just have to start buying refurbished phones from a trusted Source or just get a budget phone for now on

[usermzeJaY3BsM]

How do you know that there is no quality control on things like this?  Do you work for Samsung, or have intimate knowledge of their processes?  You are basing the rest of this post on an assumption that may or may not be correct.  While I cannot stop you from being you, I can ask that you not send others in the same, unverified direction.

I understand that you are having an issue, but lashing out at the company that made the device should not always be the first response, maybe try getting the device looked at to determine where the fault actually lies, and if it is a hardware issue, please understand that they produce these things in the thousands, and cannot verify that every single one is 100% free of bugs, without a serious impact to release windows.

[android01]

There needs to be independant agencies that will check hardware to be sure these types of defects will not leave the factroy.

[usermzeJaY3BsM]

Thus extending out the time frame on all new devices to over a year, good bye new devices every year, hello having to stick with the same device for 5 years as each and every device that comes off the assembly line is scrutinized before being allowed to leave.

[android01]

With all this scrutiny going on still baffles me how in the heck does a random reboot that's hardware-related can slip pass that a software issue is one thing that's not a problem it's the hardware that I'm concerned about

[android01]

When I first got this phone the random reboot did not start happening right away I would estimate like three four weeks later