Original topic:

Fingerprints doesn't work on dry skin

(Topic created: Friday)
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SlicePi
Halo
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Galaxy S24

It's winter and my fingers are dry.

Fingerprint scanner not working so I erased all fingerprint profiles and started over.

Fingerprint test doesn't match any of the profiles. Erased and tried over and over again.

Cannot get fingerprint scanner to work with dry skin.

Any help?

10 Replies
Mujibar
Honored Contributor
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Galaxy S24
Try pressing a little harder on the scanner area.
LongHiker
Galactic Samsung Care Ambassador
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Galaxy S24

@SlicePi Yep, this happens to me every fall/winter when the furnaces dry out my hands. You can apply hand lotion or continually update the scanned fingerprint.  

Mujibar
Honored Contributor
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Galaxy S24
Or hydrate more
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LongHiker
Galactic Samsung Care Ambassador
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Galaxy S24
I drink a lot of water. Doesn't help.
Robin621k
Honored Contributor
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Galaxy S24
I don't get that problem in my apartment, humidifiers are a thing you know. I have them so my very expensive furniture doesn't get dried out during the winter.
Mujibar
Honored Contributor
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Galaxy S24
I have plenty of dry skin in the winter, but I have personally never experienced this fingerprint reader issue.
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SlicePi
Halo
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Galaxy S24

I have the 24FE which doesn't have the ultrasonic fingerprint reader

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RedOregon
Comet
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Galaxy S24
Give your fingerprint a quick lick? ๐Ÿคท๐Ÿปโ€โ™‚๏ธ
Jodiz
Cosmic Ray
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Galaxy S24
You can 1. Lick your finger, dry it off and quickly press on your fingerprint or 2. Put on lotion.
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