Original topic:

Deleted items reappear

(Topic created: 2 weeks ago)
188 Views
Suki3Scar
Constellation
Options
Galaxy S24
Why is it i can go through my libraries delete all I want to get rid of , restart my phone and it is all back. 
2 Replies
Ekamek
Black Hole
Options
Galaxy S24
Do you have auto sync on? If you have cloud storage, ensure you are deleting the items from the cloud as well.
0 Likes
Jim14
Constellation
Options
Galaxy S24

Hi,

Please check if the images which are reappearing are WhatsApp Images?

In the Gallery app, you can go to details section of an image to view storage path: "Internal Storage/Android/media/com.whatsapp/WhatsApp/Media"

If this is the location where images are reappearing, it could be WhatsApp related problem.

 

Please check in MyFiles app if old Whatsapp Media path exists: "Internal Storage/WhatsApp/Media/"

If yes, then you should rename or delete this path to solve the problem.

This old media path was probably copied from your old phone and is not needed any more. After every WhatsApp update it may try to copy images from this old path to the new media path.
 

So you keep deleting images from "Internal Storage/Android/media/com.whatsapp/WhatsApp/Media" but WhatApp keeps copying them from the old path: "Internal Storage/WhatsApp/Media/" 

0 Likes