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Original topic:

Charger repeatedly uncharges, then charges in a loop

(Topic created: 08-14-2024 04:50 AM)
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garloibua
Asteroid
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Galaxy S24

I recently bought a 45 watt charger so my S24U can charge even quicker than before, however, when I plug the charger in, it REPEATEDLY uncharges, then charges, uncharges, then charges, and the constant vibration and the screen pop-up is driving me insane. Does anybody know how to solve this? 

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3 Replies
patriciostarr
Red Giant
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Galaxy S24
I suggest buying a new cable
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Jadeslayz
Cosmic Ray
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Galaxy S24
Hun the same thing happened to me 😭 jst throw it out
Solution
SamsungRyder
Community Manager
Community Manager
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Galaxy S24

Hello, welcome to the Community, and thanks for reaching out. I can certainly understand your frustration with the repeated charging then not charging occurring. As @patriciostarr suggested, try different cables to see if that makes any difference. If not, check the charging port to see if there is any damage there.  There is also a guide that can help with the S24 Ultra not charging: https://www.samsung.com/us/support/troubleshoot/TSG10001462/ 

If other cables do the same thing, and/or you see any damage to the charging port, service will be needed. 

For service in the U.S., you can take the phone to a local U.S. walk-in service location https://www.ubreakifix.com/samsung  or to ship the phone in for service, please reach out to us via one of the following options:

1. Facebook Messenger: http://m.me/samsungsupport

2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513-

3. Private Message: https://bit.ly/3hzZfw8

If the PM link is not working for you, you can click on my name and send me a private message directly from my profile.

For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html