Original topic:

Cannot get phone to recognize USB flash drive

(Topic created: 04-27-2025 04:47 PM)
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MaryE1
Asteroid
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Galaxy S24

I have a new 128gb PNY flash drive that I wanted to save photos onto directly from my phone. I got a new USB adapter from Anker to do this. Flash drive works fine on my computer and the drive as well as adapter works on a friends computer. However, I cannot get this my phone to recognize it. I plug it in and nothing pops up for me to utilize it. What am I doing wrong? 

23 Replies
realaud
Honored Contributor
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Galaxy S24
Do you have the correct adapter? You would need to have an OTG adapter. You also have to make sure auto block is off so that the USB port can be used for data transfer.

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MaryE1
Asteroid
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Galaxy S24

Yes it's an Anker OTG adapter. 

I will look into the auto blocker though

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MaryE1
Asteroid
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Galaxy S24

I turned off auto blocker and turned on usb debugging and still no luck. 

This is the adapter that I got.

1000007921.jpg

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realaud
Honored Contributor
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Galaxy S24

You actually didn't have to buy such a cumbersome adapter, but it's fine.  In any case, you may have to enable developer options and turn on the data transfer capability.

 

Open the phone settings, scroll down to "about phone", tap on Software information, then tap on the build number 10 times until you get the message that says "developer options now active".  Exit out of there and then go back to the settings.  At the very bottom of the settings list will be "developer options". tap that, scroll down to "default USB configuration" and then turn on "transferring files" or (your phone will still charge via USB, regardless which option you choose.). I believe if you choose "transferring images" only image files will be allowed, which would stop you from backing up other files, while "transferring files" will allow any type of file.  Oh, and please do not play with any other settings, unless you know exactly what you are doing.

Screenshot_20250202_124726_Settings.jpgScreenshot_20250202_124800_Settings.jpgScreenshot_20250202_124439_Settings.jpgScreenshot_20250202_124451_Settings.jpg


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MaryE1
Asteroid
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Galaxy S24

Did this and restarted my phone and it still isn't showing up for me. I know the flash drive works because I've opened it on other devices. 

Is it possible that it's an issue with my phone?

1000007962.jpg

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realaud
Honored Contributor
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Galaxy S24

Do you have another flash drive to try? I would actually return the adapter you have and buy this one. Could be a problem with the adapter. You could also buy a usb-c flash drive.
https://a.co/d/8Q2NoD5


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gbaikstys
Constellation
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Galaxy S24

Hi, tried these settings but still haven't luck. My Samsung S25 Ultra doesn't recognise my external hard drive. Please advise 

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realaud
Honored Contributor
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Galaxy S24

Honestly, I'm at a loss as to what to suggest next.  There is no reason the flash drive should not be accessible.  You said the flash drive works fine on other devices. When you connect your phone to your computer using the charging cable, does the computer see if for file transfer?  If it does, then it's not an issue with the phone. If you can transfer data to the computer from the phone, for the time being, a roundabout way of getting data to the flash drive would be to transfer to the computer and then to the flash drive and then vice-versa for anything you want to put on the phone.  Not ideal, but it will get your data where you want it until a solution is found.  Have you tried the drive on any other phone? A friend's or relative's perhaps?


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userqxKBvuXlhA
Constellation
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Galaxy S24

I was never able to get it to work either. 2 different usbs worked on my laptop but not my phone. So, I worked around it by downloading an app onto my phone and my laptop that way I could send multiple images back and forth and could just use the USB on my laptop to save the images. The app is called "LocalSend". 

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