Camera app suddenly stopped working

[nyincognito]

A couple weeks back I switched from a Samsung s20 FE to my Samsung s24 Ultra. I got it refurbished from Backmarket. It was all working fine and dandy until my browser app (duckduckgo) started acting up, but I could still use it if I don't attempt to switch to a different tab. Today, my camera app won't work.. which is odd because it worked yesterday. I'm not sure what happened between yesterday and today, but if anyone has any advice, I'd love to hear it! I already force stopped my camera app. I'm not sure what else to do 😞 Please help!

[meself]

Run the diagnostic test its possible that the phone had some issues when sold

[nyincognito]

I'll definitely do it again. I did it like twice to double check that the phone wasn't faulty. Any pointers what I should be looking for specifically?

[meself]

You mentioned the camera acting up so run that I would run all the test to be on safe side but camera be first one

[julzz84]

I hate to say it, but you CANNOT trust ANYTHING that has been REFURBISHED!!!!!

[julzz84]

Actually, that is to say.....
"I'VE never had a good experience with ANYTHING that was refurbished.
I thought i should clarify

[nyincognito]

I definitely understand. Every phone I've ever had was bought refurbished and had a good experience, so I didn't think twice about it when buying this phone. Also Samsung doesn't sell the s24 Ultra anymore and it's the phone I really wanted 🙈

[Pianodude58]

Samsung sells the S24 Ultra from the Shop Samsung App.

[realaud]

I believe they also have a "refurbished" section.  If I was going to trust any refurbished phone, I would trust one sold by the manufacturer.

[SenseiKayJayy]

Wait so you bought this phone from Samsung?