Original topic:

๐Ÿ“ธ โ€œCamera Failedโ€ on S24 Ultra After Update โ€” Ultrawide (.6x) Completely Broken

(Topic created: 10-11-2025 06:43 PM)
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07Reneeb07
Asteroid
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Galaxy S24

Hi everyone,

Iโ€™m hoping someone else has seen this โ€” after the latest software update, my S24 Ultraโ€™s 0.6x ultrawide camera completely stopped working. Every time I open it, I get a โ€œCamera failedโ€ message, and now the entire camera app crashes more often than not.

Hereโ€™s what Iโ€™ve already done (per Samsung Support):

  • Force stopped & restarted the Camera app
  • Cleared cache and data
  • Reset camera settings
  • Updated all apps and system software
  • Booted in Safe Mode
  • Wiped the cache partition

Unfortunately, after the last step, it actually got worse โ€” the camera now fails across multiple modes.

Iโ€™ve been an Android user for over 20 years and have never had an update break a core function like this. Itโ€™s incredibly frustrating since I rely on my phoneโ€™s camera daily.

Has anyone else experienced this after the update? Is Samsung aware of a patch or replacement program being worked on for this issue?

Thanks in advance โ€” I really hope this gets addressed quickly.

S24 Ultra

33 Replies
meself
Honored Contributor
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Galaxy S24
Run the diagnostic test
Maya178
Asteroid
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Galaxy S24
How do I do that?
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Pianodude58
Neutron Star
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Galaxy S24
One way is to open Settings
Click on Device care
Scroll down and click Diagnostics
Then Click Phone Diagnostics

It will test the Phone including the Camera.
LawnyB45
Asteroid
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Galaxy S24
My normal camera does that to me all the time. It pisses me off. Then as well as that it also freezes my phone up to the fullest and imunable to do anything and the only way to fix it is do a hard reset when it decides to do that to me. I have the Samsung Galaxy A16 5g
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