Original topic:

Bixby not working correctly

(Topic created: 10-03-2025 07:05 AM)
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SKEIN1
Cosmic Ray
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Galaxy S24
Bixby doesn't seem to be working correctly, when it comes up and you try and give it a command it disappears and doesn't work. 
20 Replies
CEParsons
Black Hole
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Galaxy S24
- Try clearing device cache via recovery mode.
- Try clearing app cache via Settings > Apps > Bixby > Storage
- Make sure Bixby is updated in Galaxy Store
- Worst case scenario, consider transitioning to Assistant/Gemini for a more robust digital assistant experience
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SKEIN1
Cosmic Ray
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Galaxy S24
👍 Thanks
KBurn343
Asteroid
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Galaxy S24
This has been happening to me for about 2 weeks. Tried all the tries, nothing helps.
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SKEIN1
Cosmic Ray
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Galaxy S24
Thank you, yes I've tried everything as well and nothing works, kind of frustrating , must because of the new software update 8U
KBurn343
Asteroid
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Galaxy S24
It's a shame. I really like Bixby, gonna miss him. Have you tried completely uninstalling and then reinstalling from the Galaxy store? I haven't tried that, was a little hesitant, but at this point it's the only other thing I can think of.
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SKEIN1
Cosmic Ray
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Galaxy S24
I didn't know you can uninstall Bixby
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cassiehong91
Nebula
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Galaxy S24
There is an option on your phone settings to send a feedback
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SKEIN1
Cosmic Ray
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Galaxy S24
Any updates on Bixby working? 
LongHiker
Galactic Samsung Care Ambassador
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Galaxy S24

@SKEIN1 Not sure what you are asking about. Bixby is working fine for me on multiple devices. 

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