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04-30-2025 09:18 AM in
Galaxy S23Phone: Samsung Galaxy S23
Conditions: Issues occurred immediately after the S23 Software Update S911USQU6DYD9 (to Android 15 and One UI 7.0) which was applied to my phone on 04/29/2025.
Issues:
1. Netgear Orbi Android App no longer able to connect to my Netgear Orbi router as administrator I use this app on a daily basis and it worked without difficulty until this latest S23 Software update. The wifi router itself is working fine and I can logon to the router as administrator via wifi from my laptop. The Netgear Orbi app error message suggested that I turn off cell data while using this app. I did that with no effect.
2. Garden Pro E6 Trail Camera Android App no longer able to connect to the trail camera. The connection is made via WiFi. I use this app on a daily basis and it worked without difficulty until the S23 Software update.
I've had a series of different Samsung Galaxy phones and this is my first problem. Anyone else having similar issues?
Solved! Go to Solution.
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04-30-2025 09:45 AM (Last edited 04-30-2025 09:45 AM ) in
Galaxy S23- Mark as New
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04-30-2025 11:25 AM in
Galaxy S23The fact that an android app stopped working as designed immediately after a recent S23 software update hardly eliminates the S23 software update as the source of the problem. That is, a bug in the S23 software update wouldn't necessarily be the problem for the android app developer.
However, this is besides the point. . . .The point of my community posting was not to blame my issue on the S23 software update, but to eliminate "me" as the source of the problem. If no one else has experienced a similar problem with their home router's android app after the S23 software update then my problem is unique to me. And I've got to look to my phone (or router) settings as the potential source.
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04-30-2025 11:40 AM in
Galaxy S23Have you cleared the cache in the problematic apps?
Have you performed a wipe cache partition after installing Ui7?
It is crucial to do this after each and every software update.
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04-30-2025 12:19 PM in
Galaxy S23As you suggested I cleared the cache on my Netgear router android app and wiped the S23 cache partition. I've owned Samsung Galaxy models since 2017 and I've never had to do either of these operations.
In any event clearing the app cache and wiping the partition on the S23 had no effect, the Netgear Orbi App still can't find my router.
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05-04-2025 02:14 AM in
Galaxy S23- Mark as New
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05-04-2025 05:18 AM in
Galaxy S23I determined that my wifi issues were NOT related to the April 2025 S23 Software Update.
However, since 04/29/2025 when the Galaxy S23 software update was applied to my phone I've also noticed an increased battery drain. Prior to the software update I'd often get 3 days before needing a charge. Now its often less than 2. I charge up to 100% and usually recharge at 15%.
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06-10-2025 06:56 PM in
Galaxy S23- Mark as New
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05-28-2025 10:19 AM in
Galaxy S23you're not the only one. happening to me too. I have TMobile as a carrier. I've been to 2 TMobile stores besides a long customer support phone call. None have been able to figure this out. Ultimately they said "Buy a new phone."
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07-07-2025 08:52 AM in
Galaxy S23After the Samsung update on April 28, 2025, I have had problems with my home wifi router/modem combo. Called the ISP and have done speed tests, troubleshooting, now I am about to factory reset my phone (Galaxy S23). I have been working on this problem for weeks now. Uninstalling apps one at a time to see if it was an apps problem. None. Not my router/modem problem. I don't know what else it could be.