Swipe to unlock not working?

[TORIkelly4EVER]

Is anyone else having this problem after that useless one ui 7 update??? Any way to fix it???

[Ben_H]

Hi, what lock type do you have enabled on the device?

[TORIkelly4EVER]

Pin

[Ben_H]

Just to confirm, you are not able to swipe on the screen to enter your PIN?

[TORIkelly4EVER]

Yes. I have to swipe & swipe & swipe again. So at least 3 times b4 I can enter my PIN

[Ben_H]

In the Samsung Members app, go to Support > Phone diagnostics. It will take you through diagnostics of several areas of the device, and one of them is the screen just to rule out any potential hardware issue. Let us know how it goes.

[TORIkelly4EVER]

It says it's all good

[Ben_H]

Do you have a screen protector on the device?

[TORIkelly4EVER]

Yeah

[TORIkelly4EVER]

It shouldn't matter cuz this just now became an issue