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Storage, Virus scan & Messages.

(Topic created: 09-02-2025 09:36 PM)
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mimix
Constellation
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Galaxy S23
Hi .
I have a few questions. My storage is completely full which is making my phone extremely slow. I cant buy Google one unfortunately so I downloaded cloud thinking itd work but my storage is still alerting me as a issue and my Gmail is no longer getting emails. What can I do? Ive deleted as many things so far as I can as in files, photos, emails..apps that ive downloaded but I dont know what apps that were on here when I got the phone are able to be deleted. Also, what do you use to scan your phone for viruses/ make sure your things arent hacked etc? Also..im using messages by Google..it did an update about a half hour ago which completely made everything start loading one by one for the message threads and some seemed to disappear completely or some of the conversations are missing in the conversations. What happens if I was to uninstall the update? Will it do more damage? I hate this phone now with all this that I am having issues with! please help!!!

1 Solution


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Solution
realaud
Honored Contributor
Options
Galaxy S23

If you are getting storage full notifications from G-Mail, it is important to note, that your 15GB free storage from Google includes everything in Google Photos, G-Mail (including all folders, including trash and spam; so make sure they are always empty), and Google Drive.  If you deleted photos from your Gallery that will only free up space on your device, but the photos will remain in Google backup.  If you want to delete your photos from both places, first transfer your gallery photos to a flash drive, computer or other external drive, then delete the photos from Google Photos, either by going to the website or the Photos app.  Deleting the photos from Google will also delete the from your device(s).  Once offloaded to an external device, you will have freed up storage on both your phone and your Google space.

 

As for Google Messages, once you install it and open it, all your message history will populate the app - it is not a clean slate.  So, if you were using Samsung Messages (or any other messaging app) all the messages you had in those apps will appear in Google Messages.  They are not duplicated, as all messaging apps are just a shell, and switching between messaging apps will show you the same messages.  The messages in Google DO NOT count against your Google storage space, as they are actually stored on your carrier's servers or your phone, not on Google's servers.

A good free/ad free anti-malware program is MalwareBytes, and/or you can turn on app protection in your phone's security settings.  If you don't use an app and want to uninstall it, just select the app by long pressing on the icon, and if it's uninstallable, you will see the uninstall option.  Apps you cannot uninstall will not show that option.

 

It is important to make the distinction that your space in Google is not the same as the space available on your device. So, freeing up space on your device will not free up Google space. 

 

Uninstalling the Google Messages update will not affect your messages, nor will uninstalling the app completely. As I said, if you had used or will use another messaging app, your messages will still be there.  No message should have disappeared, unless the spam & blocked setting is on in Google Messages (not sure if it's on by default) and some of the messages were marked as spam and would have been moved into the spam & blocked folder, which you can view at any time.  No message within a chat should have disappeared, unless you were the one to delete it.  I would never know if a specific text disappeared, because most of my texts are everyday chats and of no importance after the fact that I read them.  If a message contained some important information, my policy is to copy it and paste it into a note for easy reference. So, my advice to you is to look in the spam and blocked folder for missing chats and also look in the archive folder in case some got archived accidentally.  You can also restore your messages from backup.


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6 Replies
Srb79
Comet
Options
Galaxy S23
It is possible that your gmail is full
mimix
Constellation
Options
Galaxy S23
it says it is...
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Philscbx
Galaxy
Options
Galaxy S23
With the laptop going to email, it's now very easy to delete 100's of pages one page at a time.

From the current page with today's listing, select the name of the email and put it in the search bar, and we'll assume there's 500 related.
At tool bar is box to select all, then I typically unchecked the first one to keep as most recent for that site and now select delete that Removes entire page at once and new page populates with 100 more to delete but save the 1rst one and delete until emails come up not related.
Now go back to the current page and pick the second title, probably a news group, and do the same, deleting every page, saving the 2 newest at the top until those 500 are vaporized.

In an hour, 5000 emails are history.
And your fresh home page has the latest from all categories.

We really don't use email to communicate to friends any longer, so maybe email only gets accessed once a week vs every hour.

I haven't seen this option of mass deletion of emails on mobile device.
Good Luck.
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Philscbx
Galaxy
Options
Galaxy S23
Go to files listed in the left column to clear out those junk emails and trash, and you should be good for a few months.
Cheers
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Solution
realaud
Honored Contributor
Options
Galaxy S23

If you are getting storage full notifications from G-Mail, it is important to note, that your 15GB free storage from Google includes everything in Google Photos, G-Mail (including all folders, including trash and spam; so make sure they are always empty), and Google Drive.  If you deleted photos from your Gallery that will only free up space on your device, but the photos will remain in Google backup.  If you want to delete your photos from both places, first transfer your gallery photos to a flash drive, computer or other external drive, then delete the photos from Google Photos, either by going to the website or the Photos app.  Deleting the photos from Google will also delete the from your device(s).  Once offloaded to an external device, you will have freed up storage on both your phone and your Google space.

 

As for Google Messages, once you install it and open it, all your message history will populate the app - it is not a clean slate.  So, if you were using Samsung Messages (or any other messaging app) all the messages you had in those apps will appear in Google Messages.  They are not duplicated, as all messaging apps are just a shell, and switching between messaging apps will show you the same messages.  The messages in Google DO NOT count against your Google storage space, as they are actually stored on your carrier's servers or your phone, not on Google's servers.

A good free/ad free anti-malware program is MalwareBytes, and/or you can turn on app protection in your phone's security settings.  If you don't use an app and want to uninstall it, just select the app by long pressing on the icon, and if it's uninstallable, you will see the uninstall option.  Apps you cannot uninstall will not show that option.

 

It is important to make the distinction that your space in Google is not the same as the space available on your device. So, freeing up space on your device will not free up Google space. 

 

Uninstalling the Google Messages update will not affect your messages, nor will uninstalling the app completely. As I said, if you had used or will use another messaging app, your messages will still be there.  No message should have disappeared, unless the spam & blocked setting is on in Google Messages (not sure if it's on by default) and some of the messages were marked as spam and would have been moved into the spam & blocked folder, which you can view at any time.  No message within a chat should have disappeared, unless you were the one to delete it.  I would never know if a specific text disappeared, because most of my texts are everyday chats and of no importance after the fact that I read them.  If a message contained some important information, my policy is to copy it and paste it into a note for easy reference. So, my advice to you is to look in the spam and blocked folder for missing chats and also look in the archive folder in case some got archived accidentally.  You can also restore your messages from backup.


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Please mark any response that helped you as your solution.
-------------------------------------------------------------
mimix
Constellation
Options
Galaxy S23
thank you so much for all of this i had absolutely no clue about any of this.
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