Original topic:

Samsung Galaxy S23 Ultra

(Topic created: 08-04-2025 07:45 AM)
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rmwnotary
Constellation
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Galaxy S23
Issue with phone compatability as controller for my Dexcom G6 sensor and omnipod 5 insulin delivery system. Im being told to post this by Samsung Tech support. Unfortunately, though you did not update the One UI 7, at some point, it forcefully update your phone to the latest version, but not to worry the One UI Beta version is in testing face and it might fix the issue with the One UI 7. I request you to submit the feedback about the issue in the Samsung Members app and our will work on it.
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GaryB82
Galactic Samsung Care Ambassador
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Galaxy S23

I’m sorry, but you’ll need to contact Dexcom to have them update their system to work with the new operating system. Currently, there are many people waiting for Dexcom to update their systems.



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rmwnotary
Constellation
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Galaxy S23
Yeh, and Dexcom said its waiting on Samsung to update their system. Round and round she goes, were it stops nobody knows.
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GaryB82
Galactic Samsung Care Ambassador
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Galaxy S23

Since One UI 7 has been out for a while now, Samsung's systems have been updated, and it's now up to Dexcom to update their system to work with the new OS.  This will be the same process when UI8 is released Dexcom will have to update again to work with it.



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