Modes and routines

[AndysPan]

Suddenly my Modes and Routines stopped working. I tried almost everything from restarting the phone to deleting all data and cache (no I have lost all the created routines) but still no effect. When I open the application it seems froze and when I am trying to make a new routine I see no options, its like the application database is gone !! This happened all of sudden 

[boblesstooth]

Same ☹️

[boblesstooth]

I uninstalled the latest update and then reupdated it on the galaxy store and it seems to be working again. I did lose all my stuff though.

[boblesstooth]

Lies. Still not working 😑😮‍💨

[ggalindo]

It is not working since September 12th, not even re installing it

[AndysPan]

Thought so it was a more wide problem ! Have tried as well to unistall and reinstall the latest update but didnt work... seems not even Samsung support can help on this. last thing they reccomended me was to hard reset the device but not sure if this will work and I will need at least 2 days to restore all these settings again ! ...

[musicsmylife29]

Don't I tried it.. and it was working again briefly but then went back to not working. Not worth it

[realaud]

Did any of you disable Bixby?  I don't know for sure if that's the issue, but modes and routines are part of Bixby.  Even if you don't use Bixby or have it set up, if you disabled it, it may prevent the routines & modes from working.  I don't use Bixby, I don't have it set up, but I don't have it disabled and my modes and routines are working just fine.  I also do not have an S23, so I don't know if it's just an issue with that model phone.  If you had a Bixby update just before this started happening, that may be an issue, as well.  Put in an error report so that the issue can be addressed. https://us.community.samsung.com/t5/Tips-Tricks/How-to-Send-Feedback/ba-p/3001692

[AndysPan]

hi I have just sent a feedback through this lets see ...

[AndysPan]

I did disable Bixby and now I am without Bixby as well ! **bleep** 😉 ....