MsSexi
Asteroid
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06-09-2025 04:56 AM in
Galaxy S23
What the heck is going on? Hubby had issues with his pump last night and I couldn't get on Carelink for his numbers!! Per T-mobile, its a " them, not us" issue! App thinks my phone is jailbroken! Anyone having issues?
2 Replies
LongHiker
Galactic Samsung Care Ambassador
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06-09-2025 08:27 AM in
Galaxy S23
Have you contacted the developers of that device or app? Have they upgraded it to be compatible with the version of OS and UI on your device?
MsSexi
Asteroid
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06-09-2025 09:34 AM in
Galaxy S23
I did call Medtronics and they said someone will call me back. The customer support i was speaking with was more on the clinical side.