GloryRoxan
Constellation
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10-23-2025 04:53 PM in
Galaxy S23
Why my phone shutting down with 23% battery? Charge fast but the battery doesn't work long time. I have 2 years now with the phone. Need help
1 Reply
MrGhoul
Black Hole
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10-23-2025 05:53 PM (Last edited 10-23-2025 05:54 PM ) in
Galaxy S23
Your phone likely has a battery issue, as it should not shut down at 23%. Consider checking the battery health in the "device care" app by running diagnostics. This should determine if your battery is weak and needs to be replaced. Tap the links below for service locations to have new battery installed if necessary.
Tap the link for more information.
https://www.androidcentral.com/phones/how-check-android-phone-battery-health
Service locations
https://www.samsung.com/us/support/service/locations/
https://www.ubreakifix.com/samsung
Tap the link for more information.
https://www.androidcentral.com/phones/how-check-android-phone-battery-health
Service locations
https://www.samsung.com/us/support/service/locations/
https://www.ubreakifix.com/samsung