Original topic:

Low volume after update!!!

(Topic created: Tuesday)
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Stewie29
Asteroid
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Galaxy S23
I hesitantly updated my S23 to ONE UI 6.1 & unfortunately the volume has decreased DRASTICALLY!!! The volume is VERY LOW even on MAX during phone calls & or streaming vids!!! This update SUCKS!!! Stay FAR AWAY from the ONE UI 6.1 update unless u get hearing aids to help w/the low volume🙄🤬
11 Replies
meself
Honored Contributor
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Galaxy S23
If i recall was a year or more ago now ui6 or ui6.1 was released
Stewie29
Asteroid
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Galaxy S23
That was the latest update for MY PHONE!!!1742945109935.jpg
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meself
Honored Contributor
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Galaxy S23
Would seem the march monthly update you got
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Stewie29
Asteroid
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Galaxy S23
As u can see1742945283251.jpg
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meself
Honored Contributor
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Galaxy S23
Right you got the ui 6 update last year what you got and shows is the march update not ui6
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LongHiker
Galactic Samsung Care Ambassador
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Galaxy S23

@Stewie29 The screenshot of your update indicates that it is the size of a monthly security update. You already had UI 6.1 on your phone,

After the update did you wipe the device cache partition. It is good to do that after every firmware update. 

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Stewie29
Asteroid
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Galaxy S23
Yes I cleared the cache. I also did a diagnostic test. It detected something wrong w/media speaker. Speaker doesn't have any dirt, etc blocking it so I don't understand the issue. I just find it very strange that I have volume issues after this update.
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LongHiker
Galactic Samsung Care Ambassador
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Galaxy S23
If the speaker has failed, that could explain why the volume has issues.
Stewie29
Asteroid
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Galaxy S23
I know. Thanks for your help though