And it comes to find out i cant even see my phone on Samsung find website. I went to look at the info on the phone and it shows my physical Sim card that I used to use. Once I switched over to esim that number is different of course then my Sim card. So could that be the problem? And if so how do I fix it?
Samsung Find My Mobile doesn’t actually track your phone by SIM number. It uses:
Your Samsung account (must be signed in on the device).
The phone’s IMEI/serial number.
Internet connection (Wi-Fi or mobile data) so it can report location.
So switching from a physical SIM to an eSIM should not cause your phone to vanish from the Samsung Find site. The SIM number/phone number doesn’t matter — the Samsung account login is what ties your phone to Find My Mobile.
If your phone isn’t showing up, here’s what to check on your device:
1. Go to Settings > Security and privacy > Find My Mobile. This step may vary depending on your phone.
Make sure it’s turned ON.
Ensure Remote unlock and Send last location are also enabled (optional but useful).
2. In Settings > Accounts and backup > Manage accounts, verify your Samsung account is signed in.
3. Ensure the phone has an active internet connection (Wi-Fi or mobile data).
4. Try signing out and back into your Samsung account on the phone, then refresh the Find website.
