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Original topic:

Corrupted video after trying to restore to original

(Topic created: 11-19-2023 06:33 AM)
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userPWMAMBVrYO
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Galaxy S23
Last night I was editing (cropped the image) a video. After watching it I realized it cropped some of the images in the video removing part that I wanted. I went to restore it back to original, it turned white and now it shows up with the picture of a clip and an !. Now it tells me video cannot be played. Please help. This was my son's final marching band performance since he's a senior. 

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SamsungModerator1
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Galaxy S23

Hey there! I can absolutely understand wanting to restore video's back to their original form. I would suggest submitting an error report by going to the Samsung Members app > Get help > Send feedback > Error reports.

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Shizueno
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Galaxy S23

Same thing happened to me, I trimmed a video and when I was reverting it back to original, it lagged for a bit and the video broke. 

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laika11
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Happened to my video just right now. Please do something samsung!

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Solution
SamsungModerator1
Community Manager
Community Manager
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Galaxy S23

Hey there! I can absolutely understand wanting to restore video's back to their original form. I would suggest submitting an error report by going to the Samsung Members app > Get help > Send feedback > Error reports.