Original topic:

Bixby Voice Wake-up issue

(Topic created: 09-13-2025 05:20 PM)
1649 Views
DevinRiley
Asteroid
Options
Galaxy S23
My bixby app has been acting up. Ive been using bixby since i got my s23. Issues started today 9/13/25. Ive tried to do everything goolge recommended and samsung bixby chat support and nothing has resolved this issue

- Bixby voice wake up activates bixby then it shuts off after 1-2 seconds.

-The app itself works, as well as, the side button. Long press and double press
12 Replies
cassiehong91
Nebula
Options
Galaxy S23
Send samsung a feedback
DevinRiley
Asteroid
Options
Galaxy S23
I have, just waiting on response. I dont expect to get one till monday. It being so late and tmr is sunday
0 Likes
noitsjustsalty
Cosmic Ray
Options
Galaxy S23
I've had the same problem since the twelfth or thirteenth.And thought it was broken ever since I was in sos Region with no data but then realized it couldn't even do simple offline things like flashlight without disappearing. made four reports through samsung members and they redirected me to overseas telephone contact as if that would help better
0 Likes
DevinRiley
Asteroid
Options
Galaxy S23
Possibly, currently, any resolution I've gotten from support is the same stuff online and the support page. If you are still having the issue, i have switched the voice, waking up to just "bixby," although this does cause some unintentional wake ups occasionally.
0 Likes
noitsjustsalty
Cosmic Ray
Options
Galaxy S23
My app version doesn't let me choose the wake up phrase.But I just read another post and discovered that mine works when I alternate from "bixby" to "hi, bixby". apparently they messed up with a new update. i wish they wouldn't have gaslit me with my members tickets, i pulled a full bug report and put it in my drive to download and reupload to quickshare just for them because they said checking the box to tag a log with the ticket wasn't working smh. then redirected me to overseas telephone. it's not hard to say wait for the next update smh horrible customer service
0 Likes
DatboiDil
Constellation
Options
Galaxy S23
Have you heard anything?
DevinRiley
Asteroid
Options
Galaxy S23
Thanks for the response, i did any results are in most recent comment as of 9/20
0 Likes
wilkinsonr71
Asteroid
Options
Galaxy S23
Same things happening with my s24u. I'll submit feedback too.
DevinRiley
Asteroid
Options
Galaxy S23
Thanks, hopefully theyre able to find a resolve
0 Likes