Bixby Voice Wake-up issue

[DevinRiley]

My bixby app has been acting up. Ive been using bixby since i got my s23. Issues started today 9/13/25. Ive tried to do everything goolge recommended and samsung bixby chat support and nothing has resolved this issue

- Bixby voice wake up activates bixby then it shuts off after 1-2 seconds.

-The app itself works, as well as, the side button. Long press and double press

[cassiehong91]

Send samsung a feedback

[DevinRiley]

I have, just waiting on response. I dont expect to get one till monday. It being so late and tmr is sunday

[noitsjustsalty]

I've had the same problem since the twelfth or thirteenth.And thought it was broken ever since I was in sos Region with no data but then realized it couldn't even do simple offline things like flashlight without disappearing. made four reports through samsung members and they redirected me to overseas telephone contact as if that would help better

[DevinRiley]

Possibly, currently, any resolution I've gotten from support is the same stuff online and the support page. If you are still having the issue, i have switched the voice, waking up to just "bixby," although this does cause some unintentional wake ups occasionally.

[noitsjustsalty]

My app version doesn't let me choose the wake up phrase.But I just read another post and discovered that mine works when I alternate from "bixby" to "hi, bixby". apparently they messed up with a new update. i wish they wouldn't have gaslit me with my members tickets, i pulled a full bug report and put it in my drive to download and reupload to quickshare just for them because they said checking the box to tag a log with the ticket wasn't working smh. then redirected me to overseas telephone. it's not hard to say wait for the next update smh horrible customer service

[DatboiDil]

Have you heard anything?

[DevinRiley]

Thanks for the response, i did any results are in most recent comment as of 9/20

[wilkinsonr71]

Same things happening with my s24u. I'll submit feedback too.

[DevinRiley]

Thanks, hopefully theyre able to find a resolve