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Original topic:

Battery permanently at 0% after UI 7 update

(Topic created: 05-16-2025 07:20 PM)
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Mideoti
Asteroid
Options
Galaxy S23

Immediately I updated ny phone to UI 7, the battery display is at 0%. My charger is plugged in right now, and it's not indicating that it's charging. Just 0%.

In the settings, I have run a diagnostic test twice, I passed the charging test, but my phone is not charging!.

1000461602.jpg

โ€ƒ

This is really frustrating as I have to keep my phone connected to the charger, because I don't know how many percent  my phone is at presently. 

1000461601.jpg

โ€ƒSomeone please help

 

1 Solution


Accepted Solutions
Solution
Mideoti
Asteroid
Options
Galaxy S23

I switched off the phone, abandoned it for a while, then charged it whilst off till the charging notification came on.

Then I switched it on and it worked. 

Thanks though.

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8 Replies
NPC1
Red Giant
Options
Galaxy S23
Dang. That's a lot of info. ๐Ÿ˜‚ I suggest trying to clear cache if you haven't done so. See if that helps.
Mideoti
Asteroid
Options
Galaxy S23

I actually did clear cache. It didn't work.

I eventually switched it off and left it for 2 hours. Charged it whilst it was off, it eventually brought back the charging notification, then I switched it back on.

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3Fees
Neutron Star
Options
Galaxy S23
Battery at 0%, yet 12 hrs left. Try a soft reset , factory reset , and then take to Samsung service center. Might try safe mode too and try charge there to see if third party app is the issue.

Cheers
3fees
Solution
Mideoti
Asteroid
Options
Galaxy S23

I switched off the phone, abandoned it for a while, then charged it whilst off till the charging notification came on.

Then I switched it on and it worked. 

Thanks though.

3Fees
Neutron Star
Options
Galaxy S23
Interesting.

Cheers
3Fees
0 Likes
Gbm19421
Cosmic Ray
Options
Galaxy S23

Same here, hadn't noticed within the stupid "pill shape" but 0% was displayed. Did what you said above, and had to go into settings and enable show battery percentage again, and it happened. This UI 7 is a nightmare. So many forced changes.

Gbm
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Gbm19421
Cosmic Ray
Options
Galaxy S23

Still have the stupid PILL shaped icon though.

Gbm
0 Likes
Kiwichick
Constellation
Options
Galaxy S23

Mine says it's charging on fast. But is barely charging at all. I have to go out!!  After an hour  it's charged 15%!! Tells me another 30 mins for 21%

The way it's draining. Is ridiculously fast too 

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