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Original topic:

At&t update priorities?!

(Topic created: 04-12-2023 05:29 AM)
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Galaxy S23
The April update for my s23 ultra just dropped. The irony here is that my s23 ultra got it first. Something went wrong with it's c-type port so normal Smart Switch transfer of my pictures has to be done via One Drive. I have a ton of pics!! I thought that this year's flagships were supposed to get the updates first, my Tab A8 got an April update before my current phone?! 
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notforhire
Honored Contributor
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Galaxy S23
if you bought your phone directly from AT&T, you will get the updates when they decide you will get updates.
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Galaxy S23
The SIM card is an at&t and purchased the unlocked s23 ultra directly from Samsung.
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Solution
LongHiker
Galactic Samsung Care Ambassador
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Galaxy S23

@usera7gyEUOnUE since you are using an AT&T SIM card, your phone checks the AT&T update servers. Therefore you will only see the update when AT&T approves it and loads it onto their update servers. 

Doesn't matter where you bought your phone.