Original topic:

App updates won't download from play store

(Topic created: 3 weeks ago)
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useriL8Itm2wvA
Cosmic Ray
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Galaxy S23
It just started today 4/4/25. Videos lag or won't play plus app updates will not completely download. Just goes round and round and never loads.
29 Replies
meself
Honored Contributor
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Galaxy S23
Galaxy store or Google
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useriL8Itm2wvA
Cosmic Ray
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Galaxy S23
Google play
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meself
Honored Contributor
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Galaxy S23
First step open Google play top the right icon at top to get to menu at bottom there's settings go down to version tap that and see if it's up to date next step is to clear the cache in settings goto apps than fing Google playstore tap that and in storage tap that first at bottom tap clear cache not the data and restart
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useriL8Itm2wvA
Cosmic Ray
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Galaxy S23
Tried that. I think the problem might be related to UI 6.1 update from what I've been seeing. But that downloaded at the beginning of March.
meself
Honored Contributor
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Galaxy S23
Not heard of play store issues with latest updates but possible
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Robin621k
Honored Contributor
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Galaxy S23
Try this.
Wipe Cache Partition.
Turn off phone.
While powered down, press power key and volume up button simultaneously until the phone vibrates. Let go of buttons. You will now be in the bootloader. Using Volume buttons for scrolling, power button for Yes.
Scroll down to Wipe Cache Partition. Press power, scroll to Yes, press power. Reboot press power key.
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Galaxy S23
In the store. Hit your icon on top right, choose settings
Goto about. Check for playstore update.
Second method. Long press on playstore app in app drawer. Hit the i with a circle around it in the top right.
In there click on storage. And hit clear cache
Restart phone
useriL8Itm2wvA
Cosmic Ray
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Galaxy S23
Found the update notice. But when I tap it and hit ok nothing happens. Update isn't loaded.
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useriL8Itm2wvA
Cosmic Ray
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Galaxy S23
Weird. Hit the info circle and it says no internet access. Yes I am signed into wifi.