Visual voice mail is not working. I used it in the past but, few months after purchasing s22 ultra it stopped working. I can't find solution I installed, uninstalled cleared cache, etc. I talked to Att, nothing works
I tried this as well, but as soon as I get a new voicemail it reverts back to the same error. By the way I’m using a Galaxy Flip 6. 2nd one as AT&T suggested it was a defective device.
I tried these steps and still had issues, so I repeated the steps but after resetting mobile network settings, I restarted.
Once the phone rebooted, I turned off wifi and had success setting visual voicemail up using only cellular data. Turning wi-fi back on afterwards has shown no issues yet.
Userdt2TkUE18X that solution didn't work for me at all. Nothing has worked, I Conyers to get the message that something went wrong. This is the most annoying issue, any other suggestions?
In my case, I switched carriers on my Galaxy S22 Ultra. Visual Voicemail wouldn't connect, even after trying the reset steps described previously.
My new carrier (USMobile) has a voicemail password reset option in their app, so i used it and tried network reset steps again. Visual voicemail still had the old messages downloaded, but none since the switch.
I used the option from visual voicemail to dial in, entered my new (temporary) PIN and then used the automated prompts to reset it back to the one I wanted.
That solved it for me - the app recognized the new message(s) I knew were there - it had to re-download older ones, but listed them, too.
