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Samsung wallet: forgot my PIN

(Topic created: 06-16-2025 02:16 PM)
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SwtTea
Constellation
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Galaxy S22

I forgot my pin for Samsung wallet. How do I recover this? I can't use it until I verify my identity with the pin. 

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LongHiker
Galactic Samsung Care Ambassador
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Galaxy S22

@SwtTea  Here are the directions for resetting the Samsung wallet. 

  1. To reset the app, navigate to your phone's Settings. Swipe to and tap Apps, and then select Samsung Wallet.
  2. Tap Force stop, and then tap OK.
  3. Next, tap Storage. Tap Clear cache, and then tap Clear data.
  4. Tap Delete when prompted.
  5. Once these steps are completed, reopen the app, and follow the on-screen prompts. During the setup, you will need to create a new PIN and add your credit cards again.

https://www.samsung.com/us/support/answer/ANS10002599/#:~:text=Change%20your%20Samsung%20Pay%20PIN%2... 

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3 Replies
Oxford
Honored Contributor
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Galaxy S22
I believe you are completely out of luck. Could you delete the app and reinstall it?
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LongHiker
Galactic Samsung Care Ambassador
Options
Galaxy S22

@SwtTea  Here are the directions for resetting the Samsung wallet. 

  1. To reset the app, navigate to your phone's Settings. Swipe to and tap Apps, and then select Samsung Wallet.
  2. Tap Force stop, and then tap OK.
  3. Next, tap Storage. Tap Clear cache, and then tap Clear data.
  4. Tap Delete when prompted.
  5. Once these steps are completed, reopen the app, and follow the on-screen prompts. During the setup, you will need to create a new PIN and add your credit cards again.

https://www.samsung.com/us/support/answer/ANS10002599/#:~:text=Change%20your%20Samsung%20Pay%20PIN%2... 

realaud
Honored Contributor
Options
Galaxy S22
Also, don't forget to add a fingerprint, so you won't need the pin. You still need to set up a pin, though, as backup. Open your notes app and put the pin in the note, in case you forget it again.

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