Hi, I’m posting this to highlight a serious issue I faced after updating my Galaxy S22 to the November security patch.
Right after the update, my phone started showing severe problems:
Lag and UI freezing
Home screen/One UI crashing
Random restarts
Overall unstable performance
I tried everything — cache wipe, safe mode, and even a full factory reset — but nothing fixed it.
Finally, I visited the Samsung Authorized Service Centre, and they diagnosed the device with a motherboard failure and recommended a motherboard replacement.
This is extremely disappointing, especially because I’ve already gone through a screen replacement earlier due to the green line issue, also triggered after a software update. As a customer, facing repeated hardware failures caused by official updates is very frustrating.
I’m sharing this so the team can look into it seriously. I request Samsung to address this issue and provide a fair resolution, as these problems clearly started after the recent update.
Thank you for posting this. I'm experiencing the exact same issue, and I haven't been able to find any solid explanations online. I even contacted a local Samsung store for guidance, but they simply suggested it was caused by a bad update that corrupted some files. That explanation seems unlikely to me, anyways, I’ve factory-reset my phone about ten times and the behavior is always identical — which points much more to a defective motherboard. I share your frustration: how are customers expected to be held responsible for a hardware failure triggered by a system update? I’m extremely disappointed with Samsung.
I have issues too after the latest November security update on my S22 Ultra. I just replaced my phone too. Apps not loading, biometrics not working correctly, now I even need to send off my Galaxy Watch 7 for diagnostic testing/ repair. Not sure I want to even upgrade to a newer model let alone stay on my current carrier, Spectrum.
