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Original topic:

Phone shutting off after being thrown

(Topic created: 04-25-2025 06:53 AM)
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crid72
Constellation
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Galaxy S22

My sister threw my phone yesterday nothing broke but it keeps shutting off out of nowhere even though it has battery and also the battery goes down very fast every time it turns off

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GaryB82
Galactic Samsung Care Ambassador
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Galaxy S22

It appears that the phone may have sustained internal damage due to the impact of being thrown. Consequently, professional servicing is required to rectify the issue.

https://www.samsung.com/us/support/service/locations/



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If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


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Solution
GaryB82
Galactic Samsung Care Ambassador
Options
Galaxy S22

It appears that the phone may have sustained internal damage due to the impact of being thrown. Consequently, professional servicing is required to rectify the issue.

https://www.samsung.com/us/support/service/locations/



If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.