JUMP TO SOLUTION Solved

Original topic:

My S22 Ultra won't charge after the software updates.

(Topic created: 06-10-2025 05:35 PM)
6756 Views
Joannax33
Cosmic Ray
Options
Galaxy S22
My phone seems to only charge wirelessly, and not via a cable. Has anyone else experienced this, and if so, is there a solution? TIA!!!
JUMP TO SOLUTION
Joannax33
Cosmic Ray
Options
Galaxy S22
Yeah, it's probably the charging port. I'll have to check with Samsung to be sure. And see if I can still trade it in for a new phone.
0 Likes
Reply
GaryB82
Galactic Samsung Care Ambassador
Options
Galaxy S22

I would try these steps to see if it helps  

 

https://www.samsung.com/uk/support/mobile-devices/my-device-displays-a-water-drop-icon-and-will-not-...



If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


0 Likes
Reply
Joannax33
Cosmic Ray
Options
Galaxy S22
Yeah, I tried the hairdryer, but it didn't work.
GaryB82
Galactic Samsung Care Ambassador
Options
Galaxy S22
GaryB82_0-1749607494479.png
 

Step 1. From Settings, navigate to Apps, then tap the Filter and sort icon.

GaryB82_2-1749607494017.png
 

Step 2. Move the switch to the right to enable Show system apps, then tap OK.

GaryB82_4-1749607493670.png
 

Step 3. Scroll to USB Settings and tap Storage.

GaryB82_6-1749607493185.png 

Step 4. Tap Clear cache located on the bottom right-hand corner of the screen to clear your USB cache.



If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


0 Likes
Reply
Joannax33
Cosmic Ray
Options
Galaxy S22
Tried it, didn't work.
GaryB82
Galactic Samsung Care Ambassador
Options
Galaxy S22

Ok.  You would need to contact a service center to have the port checked to see if its been damaged or something else is going on 



If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


0 Likes
Reply
Joannax33
Cosmic Ray
Options
Galaxy S22
Thanks Gary! I contacted Samsung tech support and I'll wait to hear back from them before heading to the service center.
0 Likes
Reply
GaryB82
Galactic Samsung Care Ambassador
Options
Galaxy S22

Ok hopefully your able to get it resolved 



If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


Joannax33
Cosmic Ray
Options
Galaxy S22
👍🙏
Spundafout
Asteroid
Options
Galaxy S22
Correct that sucks too