Have not received One UI 6.1, who is responsible

[galaxy_guru]

Who is responsible for sending updates to my phone? Carrier or Samsung because I was talking with Verizon and they were saying Samsung is responsible for sending out the One UI 6.1 update and not them.... Looking for clarification. Thanks in advance.

(Galaxy S22 Ultra)

[galaxy_guru]

Do you know what I need to do to get it?

[MsVirgo87]

You been was supposed to get the update, Are you using Verizon Sim card?

[galaxy_guru]

Yes

[MsVirgo87]

Go to a Verizon store and tell them u need a new Sim card

[GaryB82]

Samsung sends the update to your carrier and then they push the update after they add stuff

[galaxy_guru]

Exactly what I thought

[bikegrand]

We are having trouble lately with overly sensitive touch screen even when accidental touch protection is on.

[Ryan891]

By any chance did you switch carriers after you bought the device? I've heard of some people not receiving updates on devices if they switched carriers for some reason

[galaxy_guru]

No. I've been with VZW for a while now

[MsRowan]

Don't do it .....